Team Management Features
Give Customers Control at Their Fingertips
Marketing Features
Booking Forms
Campaigns
Hiring
Customer Dashboard
Marketing Features
Booking Forms
Campaigns
Hiring
Customer Dashboard
Book Office Features
Customer Feature
Technician Features
Payment And Invoicing
Book Office Features
Customer Feature
Technician Features
Payment And Invoicing
Manage everything in one place
Our field service CRM is the key to keeping your customers happy and your staff on track.
Job Management Made Easy
With Schedule Drop, managing jobs is simple and efficient, allowing you to stay organized and keep everything running smoothly. Track jobs, manage your team, and communicate seamlessly while ensuring customer satisfaction. Here’s how Schedule Drop helps streamline your workflow:
- Centralized Job Management: Keep all job details in one place with Schedule Drop’s intuitive system.
- Real-Time Tracking: Monitor job progress and see what's scheduled for the day in real-time.
- Seamless Communication: Add detailed notes to each job and keep workers updated on the go with live chat functionality.
- Automated Job Details: After completion, job details such as arrival time, completion time, and customer feedback are automatically saved to customer and worker profiles.
- On-Time Completion: Schedule Drop ensures that all jobs are completed on time and to the highest standard.
Customer Management at Your Fingertips
Managing customer details has never been easier. Say goodbye to the chaos of paper records and spreadsheets. Schedule Drop puts everything you need in one place, allowing you to stay on top of your customer relationships. Here’s how:
- Centralized Dashboard: Access all customer details, job history, and payment records in one easy-to-use location.
- Better Customer Insights: Understand your customers' needs and preferences more clearly.
- Seamless Communication: Stay connected with customers through built-in SMS marketing for updates and promotions.
- Targeted Marketing: Send customized offers directly to customers' phones, keeping them engaged and informed.
Effortless Worker Management
Managing your team just got easier with Schedule Drop! Our advanced worker management features help you save time, improve efficiency, and keep everything running smoothly. Here’s how:
- Optimized Schedules: Reduce travel time between jobs and maximize your team’s efficiency with smart scheduling.
- Auto-Dispatch System: Jobs are automatically assigned to the right worker based on location and availability, minimizing manual effort.
- Instant Notifications: Workers get real-time push notifications about their tasks, ensuring they’re always up-to-date.
- Complete Job Visibility: Track worker locations, view job photos, checklists, and signatures to ensure accountability and quality.
- Streamlined Communication: Keep your team in sync with our easy-to-use messaging system for quick and efficient communication.
Smart Scheduling and Dispatching for Maximum Efficiency
Make scheduling a breeze with Schedule Drop’s advanced smart scheduling and dispatch system. Here’s how we help streamline your workflow:
- Precision Auto-Scheduling: Workers are auto-scheduled with accuracy, optimizing routes and minimizing travel time.
- Recurring Bookings: Prevent double bookings and keep your schedule organized with recurring bookings.
- Proximity-Based Job Assignments: Jobs are assigned based on location, reducing unnecessary travel and saving time.
- Maximized Daily Jobs: The scheduling engine ensures you can fit in more jobs each day while maintaining organized calendars.
- Manual Adjustments: Stay flexible and make manual changes to schedules when needed, all from one easy-to-use platform.